Hospital program

PHOENIX Farmacija d.o.o. has been highly attentive to customers’ needs, and expands its range of products to be able to cater for both everyday and special demands from pharmacies, hospitals and clinical hospital centres, community health centres, polyclinics and other health institutions.

The key to successful supply processes management is constant monitoring of the customers’ needs and the choice of the highest quality products from verified and reliable suppliers.

The most important and the biggest part of the work is the supply of drugs, in which segment we cooperate with all suppliers present in the Croatian market. PHOENIX Farmacija offers drugs, medical products, dietetics and cosmetics. In daily contact with the existing and new suppliers, we continually expand our product range.

Our Procurement cooperates with more than 300 producers and their representatives in Croatia.

Apart from product distribution, Procurement helps our partners create and implement sales actions, recognises partners’ needs and offers specially tailored additional services with the aim of improving business operations and achieving success.






Along with Procurement, our call centre with the staff of 24 has an important role. Our employees are available to customers who want to place orders, or need information, advice or assistance regarding the product range PHOENIX Farmacija provides them with. Professional and friendly staff processes 1,500 orders per day, 70% of which is received via e-mail.

More than 1,900 customers in Croatia have recognised the quality of service of PHOENIX Farmacija. With them we have built close and high quality relationships and their trust always comes first.

 

Your contact:


Vaši kontakti:



Eva Arnaut, mag. pharm., MBA
Hospital Manager

Tel: +385 1 3650 160
E-mail: e.arnaut@phoenix-farmacija.hr


 


Antoneta Perić, mag. pharm., univ. spec. oec.
Purchasing Manager

Tel.: +385 1 3652 426
E-mail: a.peric@phoenix-farmacija.hr

DID YOU KNOW?



On the domestic market, PHOENIX Farmacija purchases its products from more than 270 pharmaceutical manufacturers and their representatives in Croatia. Our product range grows daily!