Lean management

PHOENIX Production System (PPS)

PHOENIX farmacija has been participating in various activities of PHOENIX’s PHOENIX Production System (PPS) concept for a year, which includes all key elements of the supply chain in logistics.

The PHOENIX production system is divided into 4 main categories:

  1. •Warehouse management
    •Optimization of working capital
    •Technology and floor plans
The purpose and goal of the concept is the continuation of business development and improvement through the standardization of work processes, the exchange of best practices within PHOENIX Group members and the encouragement of new ideas. PPS is based on Lean principles that we already apply in warehouse operations through the WE initiative, and we are looking forward to the opportunity to improve, expand and apply these principles in other segments of logistics and operations, all with the aim of creating additional value for our customers and employees. All of us have the opportunity and obligation to participate in the continuous improvement of our company in order to continue to be the best service provider, and we hereby thank you for the past and future ideas and suggestions along with our PPS slogan - DEDICATED TO EXCELLENCE.


Lean management initiative for warehouse operations was implemented in 2014.


More than 6,000 recognizable green boxes are delivered to customers all over Croatia every day.


In the warehouse and delivery departments, 190 employees take care of receiving goods, storage, processing customer orders and reliable delivery.